tampiljitu Privacy Policy

This page describes what we collect when you use tampiljitu and how we keep that data protected. We process personal information (name, email, phone, payment details, ID documents) only for account management, payment settlement, fraud prevention, and legal compliance. We do not sell your data to marketers or share it with third parties except where required by law or to process your transactions.

Our privacy practices are designed around the principle of data minimization: we collect only what we need to operate our service. When you sign up for tampiljitu, you provide an email and password. When you make your first withdrawal, we ask for government ID and a selfie to verify your identity. These details are encrypted and stored on servers that may sit outside your jurisdiction—we describe the implications below.

If you have questions about how tampiljitu handles your data, contact our privacy team via the support channels listed at the end of this policy. We aim to respond to data requests within 30 days.

What we collect on tampiljitu

We collect the following data when you use our platform:

We do not deliberately collect health data, biometric data (except selfie for ID verification), religious affiliation, or racial origin. If you disclose these details voluntarily in a support conversation, we store them only as long as needed to resolve your issue, then delete them.

Note: We collect IP addresses to detect fraud (multiple accounts from the same IP) and to comply with anti-money-laundering rules. We do not use IP to track your location for marketing purposes.

How we use your data on tampiljitu

We use collected data for these specific purposes:

We do not use your data to:

Third-party processors and data sharing

We use third-party vendors to operate tampiljitu. These vendors process your data on our behalf under strict contracts that mandate confidentiality and security:

If we are required by law to disclose your data to government authorities (police, tax authorities, anti-money-laundering regulators), we will comply without notifying you unless local law permits us to do so. We will not voluntarily disclose your data to government agencies outside our jurisdiction.

Data retention on tampiljitu

We retain your data for as long as your account is active plus a retention period afterward:

Key takeaways

  • We collect email, name, payment method, and ID documents only for account operations and legal compliance
  • We encrypt data at rest and in transit; payment card numbers are tokenized
  • We do not sell your data to marketers or use it for unauthorized profiling
  • Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive only what they need to process your transactions
  • Game results are retained for 3 years; identity documents are deleted 3 years after verification

Your rights and tampiljitu data requests

Depending on your jurisdiction, you may have rights to access, correct, or delete your data. We support the following requests:

We will respond to data requests within 30 days. If your request is complex (e.g., you ask us to delete data that is subject to legal hold), we may extend the deadline and explain the reason.

Cookies and tracking on tampiljitu

Our website and app use cookies and local storage to improve your experience:

We do not use third-party tracking pixels (Facebook Pixel, Google Analytics, etc.) on tampiljitu. We do not allow advertisers to drop tracking cookies on our platform.

Data breaches and security incidents

If we discover a data breach affecting tampiljitu user accounts, we will notify affected users within 72 hours via email and SMS. Our notification will explain what data was compromised, what steps we are taking to remediate, and what you should do (e.g., change your password).

We maintain industry-standard security measures: HTTPS encryption, password hashing (bcrypt or better), two-factor authentication, and regular penetration testing. We do not guarantee absolute security—no system is immune to attack—but we undertake to respond to incidents promptly and transparently.

Note: If you believe your tampiljitu account has been compromised, change your password immediately and contact our support team. We can review your login history and disable suspicious sessions.

International data transfers

Our servers are hosted outside Indonesia. When you use tampiljitu, your data (account details, payment information, game results) is transmitted to and stored in servers that may be located in a different country. By using tampiljitu, you consent to this international transfer.

We encrypt your data with keys we control, so the data center operator cannot access plaintext data. However, your data remains subject to the laws of the jurisdiction where our servers sit. If that jurisdiction's government requests your data via legal process (warrant, court order), we may be compelled to disclose it. We will not voluntarily disclose data to foreign governments without a binding legal order.

Changes to this policy

We may update this privacy policy to reflect changes in our operations or legal requirements. We will notify you of material changes by email at least 30 days before the new policy takes effect. Continued use of tampiljitu after the notification period means you accept the updated policy. If you disagree with changes, you may request account deletion.

Contact tampiljitu privacy team

If you have questions about this privacy policy or want to exercise your data rights, contact us:

Our privacy team handles requests in English and Indonesian during operating hours (08:00–23:00 Indonesian time, Monday–Sunday). Outside operating hours, your message will be queued and answered the next day.

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